Max Tag
TOLL AND parking convenience
MaxTag is an infrared device that allows Touch
What is MaxTag?
MaxTag is an infrared device that works as a secure e-payment solution for tolls and parking.
Produced by the same manufacturer of SmartTAG, MaxTag is 100%
compatible with all SmartTAG lanes. This latest model of
MaxTag comes with a new generation microprocessor for more
reliable performance, as well as and an enhanced LCD
display that allows you to check the balance on your Touch
More than four times faster than the Touch
Frequently Asked Questions
What is the difference between MaxTag and
SmartTAG?
Both the MaxTag and SmartTAG are
produced by the same manufacturer, Basset Sdn. Bhd. Both can be
used on SmartTAG lanes. MaxTag uses the latest generation of
microprocessor allowing you to breeze through the toll stations.
How should the MaxTag be placed?
The MaxTag will work as long as
the black shiny surface faces the receiver at the top of the
SmartTAG lane. However, the best position for a quicker
detection would be at an angle of 45° degrees. We recommend to use the
bracket holder that comes with the MaxTag or the dashboard
holder.
How long does the battery last?
The batteries should last about 6
months to 1 year depending on usage. We recommend to use
alkaline batteries from Energizer or GP.
Will the MaxTag work with RFID tolls in the
future?
No, the
infrared MaxTag device will not be compatible with RFID
tolls.
Is it possible to arrange for cash on delivery
(COD)?
Unfortunately, cash on delivery is not
possible. However, you can purchase the MaxTag in person at our
sales office or from petrol stations in the list below.
Does the MaxTag come with a Touch ‘n Go
card?
No, the MaxTag does not come with a Touch
‘n Go card.
Does the MaxTag come with warranty?
Yes, the MaxTag comes with either
1 year or 3 years of manufacturer’s warranty based on your
purchase.
What happens if there is a problem with my
device?
Each
MaxTag device comes with a warranty card. If your MaxTag is
still under warranty, we will repair your device free of
charge. You may walk in to our office for warranty claim or
alternatively, you may send the device back to us at the
address provided, and we will courier the repaired device
back to you within two weeks.
What happens if my faulty device is no longer under
warranty?
You
may bring your device back to us for repairs.
Is the bracket holder held up using a suction cup or
adhesive?
The
bracket holder is held up using 3M adhesive tape.
How long will delivery take?
If purchased online, the delivery
of MaxTag will take approximately 1-5 days.
Available at the following petrol stations
In the Klang Valley:
Shell TTDI
Shell Damansara Jaya
Shell NKVE Subang Toll
Shell Kota Damansara Seksyen 6
Shell Putrajaya Precinct
8
Shell Putra
Heights
Shell
Pandan Indah
Caltex Sunway-PJS10
Shell USJ 2
Shell USJ 21
Shell Kota Damansara Sek
4
Shell R&R
Kinrara
Petronas
USJ 2
Petronas
Pekan Baru
Petron
Kesas Barat
Petron Kesas Timur
Petron Meru, Klang
BHP Kesas Kinrara
BHP Kayu Ara
Outside of the Klang Valley:
Shell Jalan Mengkibol, Kluang
Shell Taman Pelangi,
Johor Bahru
Shell
Jln Masjid Negeri, Penang
Shell Bukit Mertajam, Penang
Caltex Bukit Gantang, Changkat Jering
Warranty Information
All MaxTag devices come with either a 1-year or 3-year manufacturer’s warranty, depending on the package that you purchased. All units come with a unique serial number to identify which warranty it comes with.
Faulty devices that are under warranty will be repaired free of charge. The device should be sent to us at the address provided, and we will courier the repaired device back to you within two weeks.
To read the warranty information, please click here to view the Warranty Card.
